Contact Support

We'll get back to you within 24 hours.

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Selling your device? Use the form below with subject "Device transfer" before deleting your account.

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Can't log in or didn't receive a verification email?

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I didn't receive the verification email

Check your spam folder first. If it's not there, log in and click "Resend verification email" from your dashboard settings.

My device won't connect to the app

Make sure Bluetooth is enabled and the Dynomic device is powered on. Try restarting both the app and the device.

GPS takes a long time to get a fix

The first fix after a long period may take 30–60 seconds. Go outside with a clear view of the sky and wait. Subsequent starts will be much faster.

How do I transfer my device to a new owner?

Use the contact form above with subject "Device transfer" before deleting your account. We'll unlink the device so the new owner can register it.

How do I update the firmware?

Open the Dynomic app, connect via Bluetooth, then tap the update icon in the top right. No USB cable required after the initial setup.

How do I delete my account?

Go to account settings and scroll to the "Account" section. Note: if you have a device, contact us first to arrange a transfer.